USD charges and taxes
Paid plans are shown and charged in United States dollars (USD). Applicable taxes are calculated at checkout. Eligible purchases are sold through Link using Stripe Managed Payments. Your bank or payment provider may apply exchange rates, currency-conversion fees, or international transaction fees outside ZapSite’s control.
Cancel monthly Pro
Use Manage billing in ZapSite Studio to open the Stripe-hosted billing portal and cancel monthly Pro. Cancellation stops future renewal and normally keeps Pro active until the end of the already-paid period. Deleting a website or ceasing use does not itself cancel the subscription. Lifetime Pro is a one-time purchase and does not renew.
Request a refund
Change-of-mind refunds are not guaranteed, but we will consider reasonable requests individually. Email hello@zapsiteai.com with the email address on your ZapSite account, the charge date and amount, and a short explanation.
Also contact us about duplicate or incorrect charges, a charge after an effective cancellation, or a service failure. Never send complete card numbers, passwords, or authentication links.
Australian Consumer Law
Nothing in this policy excludes, restricts, or modifies guarantees, rights, or remedies that cannot lawfully be excluded under the Australian Consumer Law. Where a remedy is required by law, the remedy that applies to the circumstances will be provided.
How approved refunds are returned
Approved refunds are returned through Link and Stripe to the original payment method. Processing times and any difference caused by exchange rates or third-party fees are outside ZapSite’s control.